mixable Blog

Tag: OTRS5

  • OTRS 5: Fatal Error Kernel/ Modules/ AgentTicketZoomTicketID

    Written by

    Nico Mittenzwey
    in

    Recently we switched from http to https for our ticket system OTRS5. After doing so, clicking on the links OTRS sent via email in (customer) notifications, resulted in the error: After some digging, we traced the problem back to Apaches RewriteEngine which replaced the “;” chars with “%3b” when someone used a http link (which…

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