Tag: OTRS5
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OTRS 5: Fatal Error Kernel/ Modules/ AgentTicketZoomTicketID
Recently we switched from http to https for our ticket system OTRS5. After doing so, clicking on the links OTRS sent via email in (customer) notifications, resulted in the error: After some digging, we traced the problem back to Apaches RewriteEngine which replaced the “;” chars with “%3b” when someone used a http link (which…